[Soekris] net5501 Hardware Issues?

[Igor Sobrado]

In message <48343A3A.8040204 at freelock.com>, Nick Webb writes:
> 
> It seems a lot like this issue:  http://www.soekris.com/issue0005.htm, 
> but re-soldering didn't help.  I actually sent this unit back to 
> Soekris, but I got it back and the problem still exists.

It happens the same to me.  I own two net5501.  The second one has
this problem since first day.  I sent it for re-soldering too and it
worked fine until I added a HDD to this computer -- hence the problem
persists on this unit.

> I have a few other units that work just fine and I've tried swapping out 
> the power supplies and removing all extras (CF, SATA, etc.), to no avail.

The first net5501 I got has the same models of CF and HDD installed on it
and works fine.  It never had the power up issue and I trust it will
work reliably for years.

> Anyone else experienced issues like these?  Any quick fix or way to 
> convince Soekris to fix?  It's mostly just a nag, but we've deployed 
> these as VPN endpoints and I don't want to support a device that won't 
> come back online automatically after power loss.

If Soekris Engineering wants to sell computers to the European market
this company should accept European laws; if a problem on the
manufacturing process is discovered on the first month of use of an
equipment the company *must* replace the defective unit with a new one,
except when the customer agrees about this unit be fixed.  Period.

I asked for a replacement unit and they denied this option.

I am sorry for being so harsh, but I got three Soekris computers for
personal use and OpenBSD development in the last years.  Perhaps a
corporation may afford dropping these computers if broken, but the
amount of money I spent on the last unit is a concern for me.